Official Documents

Gempak 99 Terms & Conditions – Malaysia's Official Platform Rules

Please read and understand all these terms and conditions before using the services of Gempak 99. By registering or using our platform, you agree to be bound by all the rules set out below.

Last updated: 1 January 2026  |  Bahasa Melayu (ms-MY)

Key Terms Summary

Six key things you need to know about the gempak 99 Terms & Conditions

Member Eligibility

Only Malaysian citizens or residents aged 18 years and above are eligible to register and use the services of Gempak 99. Each user is permitted one account only.

Deposit & Withdrawal

Minimum deposit of RM10 via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX. Minimum withdrawal of RM30, processed within 30 minutes. No hidden fees apply.

Bonus & Promotion Terms

All bonuses are subject to wagering requirements (rollover). Bonuses cannot be claimed simultaneously, and each promotion has a clearly stated validity period.

Account Security

You are responsible for maintaining the confidentiality of your account password. Gempak 99 will never request your password through any communication channel.

Prohibited Activities

Fraud, hacking, use of bots, duplicate accounts, and any attempt to manipulate the system are strictly prohibited and will result in immediate account suspension.

Responsible Gaming

Gempak 99 is committed to promoting responsible gambling practices. Players may set deposit limits, loss limits, and apply for self-exclusion at any time.

Important – Please Read

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and Gempak 99 ("Platform", "We"). By accessing, registering, or using any part of the platform Gempak 99, you confirm that you have read, understood, and agree to be bound by all the terms set out below. If you do not agree with any part of these terms, please do not use our services.

1

Definitions & Interpretations

In this Terms & Conditions document, the following words and phrases carry the meanings as defined:

  • "Gempak 99" refers to the online betting platform operating under the domain gempak99.cash, including all websites, mobile apps, and related services.
  • "Member" or "User" refers to any individual who has registered and holds an active account at Gempak 99.
  • "Account" refers to the personal account registered by a Member to access the services of Gempak 99.
  • "Funds" refers to funds in Malaysian Ringgit (MYR) held in a Member's account for wagering purposes.
  • "Bet" refers to any Sports Betting, Live Casino, slots, virtual sports, or any other game activity available on the platform Gempak 99.
  • "Bonus" refers to any free credits, bonus funds, or promotional offers granted by Gempak 99 to Members.
  • "Rollover" or "Wagering Requirement" refers to the number of times bonus funds must be wagered before a withdrawal is permitted.
2

Eligibility & Account Registration

To register and use the services of Gempak 99, you must meet all of the following eligibility requirements:

  • You must be 18 years and above on the date of registration. Gempak 99 does not allow minors to use this platform under any circumstances.
  • You must be a Malaysian citizen or permanent resident physically located in Malaysia while using our services.
  • You must register with accurate, complete, and up-to-date personal information, including your full name, identification number (MyKad), mobile number, and email address.
  • Each individual is only permitted to hold one (1) account only. Registering more than one account under the same individual is a serious violation of these Terms & Conditions.
  • You must have the legal capacity to enter into a binding agreement under applicable Malaysian law.
Important Notice

Gempak 99 reserves the right to request identity verification documents at any time to verify information provided during registration. Failure to submit the required documents within the stipulated timeframe may result in account suspension or closure and freezing of funds.

3

User Account Management

As a Member Gempak 99, you are fully responsible for all activities that occur under your account. The following account management rules must be observed:

  • You are responsible for maintaining the confidentiality of your account password. Gempak 99 will not be held liable for any losses resulting from unauthorised use of your account by a third party.
  • If you suspect that your account has been accessed without authorisation, please contact the support team Gempak 99 immediately via our 24/7 live chat.
  • Account Gempak 99 is for the sole personal use of the account owner. You are not permitted to transfer, sell, or share your account with any other individual.
  • You are responsible for keeping your account information up to date at all times. Any changes to your phone number, email address, or banking details must be updated through your account profile section.
  • Accounts that have been inactive for more than 12 consecutive months may be subject to a monthly maintenance fee of RM5 or account closure at our sole discretion Gempak 99.
4

Deposits & Withdrawals

Gempak 99 offers a range of secure and convenient local Malaysian payment methods. All transactions are processed in Malaysian Ringgit (MYR).

Payment Methods Minimum Limit Maximum Limit Processing Time
Touch 'n Go eWallet RM10 RM5,000 Immediate
GrabPay RM10 RM5,000 Immediate
Boost RM10 RM3,000 Immediate
ShopeePay RM10 RM3,000 Immediate
DuitNow RM20 RM10,000 Immediate
FPX (Maybank2u / CIMB Clicks) RM20 RM30,000 Immediate

For fund withdrawal, the following rules apply:

  • The minimum withdrawal limit is RM30 per transaction. The maximum daily limit for standard withdrawals is RM50,000.
  • Withdrawals are typically processed within 30 minutes for regular members and 15 minutes for VIP members, subject to the required verification.
  • The first withdrawal from a new account may take up to 24 hours due to the required security verification process.
  • Funds may only be withdrawn to the same payment method used for the deposit, or to a Malaysian bank account held in the same account owner's name.
  • Gempak 99 reserves the right to request supporting documents for withdrawals exceeding RM10,000 within a single day.
Important Note on Withdrawals

Any bonus funds that have not met the rollover requirements cannot be withdrawn. Only the actual cash balance (excluding bonus funds) is eligible for withdrawal. In the event of any discrepancy, the decision of Gempak 99 is final.

5

Bonuses, Promotions & Rewards

All bonuses and promotions offered by Gempak 99 subject to the following specific terms and conditions:

  • Each promotion has its own validity period as clearly stated. Unclaimed bonuses will expire automatically once the validity period ends.
  • The standard rollover requirement for the welcome bonus is 15x the total bonus amount. The specific rollover requirement for each promotion will be stated in the respective promotion's terms.
  • A Member may only hold one (1) active bonus at any one time. Claiming a new bonus before the current one has been completed is not permitted.
  • Any bonus obtained through suspicious activity or fraud will be voided without prior notice, and the account in question may be suspended.
  • VIP programme rewards are calculated based on actual wagering amounts (excluding bonus funds) within the specified period.
  • Gempak 99 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice to Members.
6

General Betting Rules

All betting activity on the platform Gempak 99 – including bets on Malaysia Super League, EPL, Champions League football, live baccarat, slots, and virtual sports – are subject to the following general rules:

  • Bets that have been verified and accepted by the system Gempak 99 cannot be cancelled or modified except under circumstances specifically outlined in the game rules.
  • In the event of a technical error or disruption during a game session, Gempak 99 reserves the right to void the round in question and return the original wagering amount to the Member's account.
  • The outcome of all games using an independently certified Random Number Generator (RNG) is final and cannot be disputed.
  • For Sports Betting, any match changes or cancellations will be handled in accordance with the specific sport rules applicable to that sport.
  • Minimum and maximum betting limits for each game type are clearly stated within the respective game interface.
7

Strictly Prohibited Activities

The following activities are strictly prohibited on the platform Gempak 99 and may result in immediate account suspension and forfeiture of funds:

  • Duplicate accounts: Registering more than one account using the same or different name, phone number, email address, or device information.
  • Use of automated software: Using bots, automated scripts, or any software designed to automate betting or account activity.
  • Market manipulation: Any attempt to manipulate odds, game outcomes, or the bonus system Gempak 99 through unauthorised means.
  • Money laundering: Using the platform Gempak 99 for the purposes of money laundering or any financial activity that violates Malaysian law.
  • Payment fraud: Making deposits using unauthorised, stolen, or payment methods that do not belong to you.
  • Account sharing: Allowing another individual to access or use your account, or accessing another individual's account.
  • Bug exploitation: Exploiting any bugs, technical vulnerabilities, or system errors to gain an unfair advantage.
Consequences of Breach

Gempak 99 using a sophisticated fraud detection system that operates 24/7. Violation of any of the above rules may result in immediate account suspension or closure, forfeiture of all funds including winnings, and reporting to the relevant authorities where necessary.

8

Account Suspension & Closure

Gempak 99 reserves the right to suspend or close the account of any Member in the following circumstances:

  • Violation of any section of these Terms & Conditions.
  • Confirmation that the Member is under 18 years of age.
  • Failure to submit the requested identity verification documents within the specified timeframe.
  • Account closure requested by the Member through official support channels.
  • Accounts that have been inactive for more than 12 consecutive months.

If an account is closed at the Member's request, any eligible real money balance (excluding bonuses) will be refunded to the original payment method within 5 business days.

9

Privacy & Data Protection

The collection, use, and protection of your personal data by Gempak 99 managed in accordance with Privacy Policy our full policy. In summary:

  • Your personal information is collected solely for the purposes of account management, transaction processing, and regulatory compliance.
  • Gempak 99 will not sell or share your personal data with third parties without your consent, except as required by Malaysian law.
  • All personal data is protected by 256-bit SSL encryption and stored on secure servers that comply with international industry standards.
  • You have the right to request access to your personal data, request corrections, or apply for its deletion by contacting our support team.
10

Responsible Gaming

Gempak 99 committed to responsible gambling practices and provides all Members with the following tools at no charge:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits through the account settings section.
  • Loss Limit: Set a maximum loss limit you are comfortable with to prevent excessive losses.
  • Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days with just one click.
  • Self-Exclusion: Apply for a long-term self-exclusion (6 months to lifetime) if you feel you need a more serious break.
  • Reality Check: Set recurring reminders to keep track of the time and money you've spent while playing.

If you or someone you know needs help with a gambling problem, please visit the Responsible Gaming us for more information and available support resources.

11

Liability Limit

To the extent permitted by applicable Malaysian law, Gempak 99 shall not be liable for:

  • Any indirect, incidental, or consequential loss or damage arising from the use of or inability to use our platform.
  • Service disruptions caused by factors beyond our control Gempak 99, including internet disruptions, power outages, or natural disasters.
  • Actions or omissions by third parties, including game providers and payment processors, that may affect your user experience.
  • Valid wagering outcomes placed in accordance with the established game rules.

Total liability Gempak 99 to any Member under any circumstances shall not exceed the total net deposits made by that Member in the 12 months preceding the claim.

12

Amendments to Terms & Governing Law

Gempak 99 reserves the right to modify, add, or amend any part of these Terms & Conditions at any time. Amendments take effect immediately upon publication on this website.

  • Members will be notified of any material amendments via email or in-app notification at least 7 days before the amendment takes effect.
  • Continued use of the platform Gempak 99 after the amendments take effect will be considered acceptance of the revised terms.
  • These Terms & Conditions are governed by and construed in accordance with Malaysian law that apply.
  • Any dispute arising from or in connection with these Terms & Conditions shall first be attempted to be resolved through good-faith negotiation. Should negotiation fail, the dispute will be submitted to the jurisdiction of the appropriate courts in Malaysia.
Contact Us

If you have any questions about these Terms & Conditions, please contact our support team Gempak 99 via 24/7 live chat or email at support@gempak99.cash. We are happy to assist you in both Bahasa Malaysia and English.

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